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Launch Your Telehealth Program Today

MendFree Telehealth

$0 per provider per month

  • FREE
  • No Fees
  • One-time Patient Import

Our most popular features for FREE:

  • Live patient and provider support
  • Automatic patient text message and email reminders
  • File sharing, chat & basic note taking
  • Screen sharing and canvas mode
  • Secure messaging
  • Unlimited staff and patient users
  • HD video
  • Interactive patient waiting room experiences
Telemedicine
Unlimited appointments driven by appointment types
Unlimited staff licenses
Timestamp for all telehealth calls
Multiple staff attendees
Enhanced Virtual Waiting Room
File sharing
Screen sharing
Canvas mode to draw and type
Chat during video
Patient, provider, and staff support within seconds
Branding with organization’s logo and video waiting page
HD video
No software downloads
Secure messaging in visit
On-demand / ad-hoc video visits by text or email
Pre-scheduled appointments
Consent agreements
Auto-checkout of appointments
Automated telehealth visit notifications and reminders for patients
8 languages supported via notifications & portal
Customizable desktop alerts for providers and staff
Signed Business Associates Agreement (BAA) for HIPAA compliance
Patient screenshot capture
Call patient by phone (nudge or as a backup option)
Waiting room links (Coming soon) - patients click link at scheduled date/time
Picture-in-picture during video
Waiting room links (Coming soon) - patients click link at scheduled date/time
Appointment Reminders & Notifications
Unlimited automated patient text messages, email and phone calls sent to all scheduled telehealth appointments
Training & Account Management
Real-time access to Mend's resource library and pre-recorded training

MendPractice

$29 per provider
per month

$29 per provider
per month

  • Built for Small Practices
  • EHR Integration (small fees apply)
  • EHR Integration
  • Built for Small Practices
  • 1-10 Providers

All you love about MendFree plus:

  • EHR/PMS integration
  • Digital forms
  • Patient scheduling
  • Group visits
  • Email and phone support
  • Add other participants instantly via text message
  • Smart alerts when patients are online and waiting
  • Kiosk Telehealth visit
  • Interactive patient waiting room experience
Telemedicine
Unlimited appointments driven by appointment types
Unlimited staff licenses
Timestamp for all telehealth calls
Multiple staff attendees
Enhanced Virtual Waiting Room
File sharing
Screen sharing
Canvas mode to draw and type
Chat during video
Patient, provider, and staff support within seconds
Branding with organization’s logo and video waiting page
HD video
No software downloads
Secure messaging in visit
Easily transfer video visits
On-demand / ad-hoc video visits by text or email
Pre-scheduled appointments
Consent agreements
Auto-checkout of appointments
Automated telehealth visit notifications and reminders for patients
8 languages supported via notifications & portal
Customizable desktop alerts for providers and staff
Staff and provider training
Group visits (up to 4)
Bulk message notifications
Signed Business Associates Agreement (BAA) for HIPAA compliance
Patient screenshot capture
Call patient by phone (nudge or as a backup option)
Picture-in-picture during video
Waiting room links (Coming soon) - patients click link at scheduled date/time
Zoom and WebEx group visit integrations (Coming soon)
Appointment Reminders & Notifications
Unlimited automated patient text messages, email and phone calls sent to all scheduled telehealth appointments
Easy patient rescheduling & cancel capabilities
Digital Forms
Mobile-optimized smart forms from Mend library
Secure link to complete forms sent to patient via SMS and email
Specific forms may be assigned automatically when corresponding visit types are scheduled
Completed forms returned to the Mend Portal as PDFs
Patient Self-scheduling
Patient appointment request
Patient self-scheduling, rescheduling, and cancellations
Training & Account Management
Real-time access to Mend's resource library and pre-recorded training
EHR Integration
1-way

MendEnterprise

Quoted

  • Custom Proposal to Suit Needs
  • Affordable Pricing
  • Full-Service Implementation

All you love about MendPractice plus:

  • EHR/PMS integration (2-way)
  • Advanced workflows and customization
  • Custom digital forms
  • Patient self-scheduling
  • Dedicated Customer Success Manager
  • Group visits and workflow (mobile supported)
  • In-person visit and virtual workflows
  • Payment capture
  • Patient self-scheduling
  • Interactive patient waiting room experience
Telemedicine
Unlimited appointments driven by appointment types
Unlimited staff licenses
Timestamp for all telehealth calls
Multiple staff attendees
Enhanced Virtual Waiting Room
File sharing
Screen sharing
Canvas mode to draw and type
Chat during video
Patient, provider, and staff support within seconds
Branding with organization’s logo and video waiting page
HD video
No software downloads
Secure messaging in visit
Easily transfer video visits
On-demand / ad-hoc video visits by text or email
Pre-scheduled appointments
Consent agreements
Auto-checkout of appointments
Automated telehealth visit notifications and reminders for patients
8 languages supported via notifications & portal
Customizable desktop alerts for providers and staff
Staff and provider training
Group visits (up to 15)
Bulk message notifications
Signed Business Associates Agreement (BAA) for HIPAA compliance
Video recording
Patient screenshot capture
Phone dialer (translators, scribes, patients & more)
Call patient by phone (nudge or as a backup option)
Single Sign-On (SSO) support
Picture-in-picture during video
Waiting room links (Coming soon) - patients click link at scheduled date/time
Zoom and WebEx group visit integrations (Coming soon)
Appointment Reminders & Notifications
Unlimited automated patient text messages, email and phone calls sent to all scheduled telehealth appointments
Unlimited automated patient text messages, email and phone calls sent to all patients in EHR via integration for any appointment type (office, video, kiosk, messages, home visits, phone calls, etc.)
Easy patient rescheduling & cancel capabilities
Digital Forms
Mobile-optimized smart forms from Mend library
Mobile-optimized smart forms created based on practice's needs
Secure link to complete forms sent to patient via SMS and email
Specific forms may be assigned automatically when corresponding visit types are scheduled
Completed forms returned to the Mend Portal as PDFs
Completed forms may be returned to the EHR as PDFs and/or discrete data depending on API capabilities
Patient Self-scheduling
Patient appointment request
Patient self-scheduling, rescheduling, and cancellations
Training & Account Management
Real-time access to Mend's resource library and pre-recorded training
Fully available implementations, incubations and CSM teams
EHR Integration
1-way
2-way
MendFree MendPractice MendEnterprise
Telemedicine
Unlimited appointments driven by appointment types
Unlimited staff licenses
Timestamp for all telehealth calls
Multiple staff attendees
Enhanced Virtual Waiting Room
File sharing
Screen sharing
Canvas mode to draw and type
Chat during video
Patient, provider, and staff support within seconds
Branding with organization’s logo and video waiting page
HD video
No software downloads
Secure messaging in visit
Easily transfer video visits
On-demand / ad-hoc video visits by text or email
Pre-scheduled appointments
Consent agreements
Auto-checkout of appointments
Automated telehealth visit notifications and reminders for patients
8 languages supported via notifications & portal
Customizable desktop alerts for providers and staff
Staff and provider training
Group visits (up to 4)
Group visits (up to 15)
Bulk message notifications
Signed Business Associates Agreement (BAA) for HIPAA compliance
Video recording
Patient screenshot capture
Phone dialer (translators, scribes, patients & more)
Call patient by phone (nudge or as a backup option)
Single Sign-On (SSO) support
Picture-in-picture during video
Waiting room links (Coming soon) - patients click link at scheduled date/time
Zoom and WebEx group visit integrations (Coming soon)
Appointment Reminders & Notifications
Unlimited automated patient text messages, email and phone calls sent to all scheduled telehealth appointments
Unlimited automated patient text messages, email and phone calls sent to all patients in EHR via integration for any appointment type (office, video, kiosk, messages, home visits, phone calls, etc.)
Easy patient rescheduling & cancel capabilities
Digital Forms
Mobile-optimized smart forms from Mend library
Mobile-optimized smart forms created based on practice's needs
Secure link to complete forms sent to patient via SMS and email
Specific forms may be assigned automatically when corresponding visit types are scheduled
Completed forms returned to the Mend Portal as PDFs
Completed forms may be returned to the EHR as PDFs and/or discrete data depending on API capabilities
Patient Self-scheduling
Patient appointment request
Patient self-scheduling, rescheduling, and cancellations
Training & Account Management
Real-time access to Mend's resource library and pre-recorded training
Fully available implementations, incubations and CSM teams
EHR Integration
1-way
2-way
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