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What You Will Find Inside

This guide will help you end no-shows, forever changing your operations so you can help more people in need. This guide is also going to touch on ending long waitlists, reducing other overhead, and other critical operational challenges in modern practices.

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    What Causes No-Shows?

    Reminding patients of their appointment isn’t enough to drastically reduce no-shows. They have conflicts, transportation, financial, childcare, and other factors that contribute to high no-show rates.

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    Pinpoint Where They Happen

    This guide is going to take you through all the reasons and then help you pinpoint the most significant areas of impact within your organization. Perhaps one provider has an extremely high no-show rate over the others. Have you ever looked at no-show rates by appointment type? This guide will show you the best places to look.

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    End No-Shows Once & For All

    Knowing is only half the battle. Once you fully understand why no-shows are happening in your organization, this guide will present solutions to eradicate them once and for all. Your organization will be helping more people while driving up satisfaction rates and reducing overhead.

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Written by

Matt McBride

Matt and 3 best friends founded Mend in 2014 to help reimagine patient and provider experiences. Mend is one of the fastest growing companies in the U.S. with a #1 rated telemedicine software platform. Mend also offers a complete patient engagement solution that seamlessly spans both virtual and in-person appointments creating a complete patient communication solution for health organizations.

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