Two core products. One included layer. One add-on.
Mend has four product families. Engage and Access are the two core buying paths. Signal is included with every deployment. Coordinate is an add-on to either path — and the product that unlocks the 1:1 ROI guarantee.
Access
Core ProductExpand reach. Fill schedules.
Patient self-scheduling embedded in your website, smart waitlist management, and capacity recovery that keeps providers productive.
Engage
Core ProductReduce no-shows. Activate patients.
Proactive outreach, appointment reminders, and patient readiness workflows that convert likely no-shows into confirmed, prepared visits.
Access + Engage
Organizations that deploy both Access and Engage get the full Mend platform: patient self-scheduling, no-show reduction, capacity recovery, and Signal analytics. Add Coordinate to either path for autonomous care coordination — and the 1:1 ROI guarantee.
Get a Custom QuoteCoordinate automates the work. Signal comes with every deployment.
New product
Coordinate
Conversational & autonomousAutonomous care coordination that finds where revenue is leaking and acts on it. Sold alongside Access or Engage, and the product that unlocks Mend's contractual 1:1 ROI guarantee.
Learn about CoordinateIncluded with every deployment
Signal
The Core EngineAlways included. Surface leading indicators for no-shows, utilization gaps, and financial performance, with Measurement-Based Care outcomes connected to operational workflows.
Learn about SignalWe put the return in writing.
Mend offers a 1:1 contractual ROI guarantee to organizations that deploy Coordinate alongside Access or Engage. If you do not see the return, we credit you the difference. Terms are confirmed during the sales process and tailored to your organization's baseline.
Get your ROI analysisPricing is based on your organization's size and operational baseline
Schedule a demo and we will build a personalized ROI analysis before you make any decision.